2009 Chicago CIO Executive Summit
October 14, 2009 | Hyatt Regency Chicago
Opening Keynote: October 14, 2009 8:00am - 9:00am
Desired State – Achieving Rapid Response and Quick Decisions for the Customer
In this session, John Heller, VP and CIO at Caterpillar discusses the ‘desired state’ of his organization. By illustrating the fundamental link between structure and strategy, Heller reveals how a streamlined, flat organization drives strategic advantage to create value across the entire enterprise, and offers effective solutions to IT customers.
Session discovery topics:
- Streamlining the organization – eliminating red-tape and making quick decisions
- Global accountability – becoming ‘One IT’
- IT governance – aligning strategy and resources
- Executing principles of IT service management
- Engaging the workforce through personal ownership and strategically-aligned projects
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