2009 Sydney CIO Executive Summit
October 21, 2009 | Hilton Sydney-
Dorotea Baljevic
Student (MBus IT Management)
University of Technology Sydney
Dorotea Baljevic graduated with an HD average, BInfTech at UTS, a fast-track scholarship course. Her work experience includes working across the Security Operations / Analysis teams at the Reserve Bank of Australia, promoting collaborative technologies to business groups as a Business Consultant with Westpac, and as Lab/Network Administrator in the TAC Lab at Cisco Systems. In her spare time, Baljevic is also a keen pilot having gained a number of endorsements and licenses at an early age.
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David Boyle
Chief Information Officer, International Finance Services
Commonwealth Bank of Australia
In his current role as CIO - IFS, David Boyle supports the technology needs of CBA’s offshore subsidiaries as well as Bankwest. This diverse and exciting portfolio of businesses extends throughout Asia delivering profitable growth for the group through a combination of organic and inorganic initiatives.
Boyle originally joined Michael Harte’s Enterprise Services Leadership Team in June 2006 as CIO, Group Services IT. In this role, Boyle led the IT team supporting all the CBA’s head office functions including Finance, Risk, HR, Marketing, Group Strategy, Office of the CEO and Legal Services.
Before joining the Bank in early 2004, Boyle spent 15 years in the IT consulting industry, delivering IT projects in both Australia and Asia. At Accenture, Boyle worked with CBA for a number of years, as well as many of CBA’s competitors including AMP, St George, NAB, Standard Chartered and Westpac.
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Tony Brennan
Global CIO of Corporate Operations
Lend Lease Corporation Limited
Lend Lease is one of the world’s leading fully integrated property solutions providers with strong development, investment management, project and construction management, and asset and property management capabilities, operating in more than 30 countries with 10,500 staff.
In this recently appointed role and as a member of the Executive Management Team, Tony Brennan manages the corporate functions globally for HR, ICT, Marketing & Communications and Knowledge.
During Brennan’s twenty year career with Lend Lease, he has held a variety of ICT management positions including his previous position for the past 5 years, Global CIO.
Over a twenty-nine year career in ICT, he has also held positions with IBM in Australia, MLC and a variety of mid tier-software houses.
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Mick Campbell
CIO
Ramsay Health Care Limited
CIO of Ramsay Health Care since February 2006, Mick Campbell takes a strategic approach to the advancement of IT within organisations; concentrating on the people, process, and technology relationships, without neglecting the operational imperative.
Over the last two years, Campbell has introduced a range of organisation-wide systems designed to dramatically increase the productivity and efficiency of hospital and administrative staff. Campbell has more than 20 years of experience in IT roles across various industries including IT, healthcare, legal, banking, telecommunications and education sectors. Prior to joining Ramsay Health Care, he enjoyed senior roles with Blake Dawson, PeopleSoft and Westpac.
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Eng Chew
Professor of Business & IT Strategy
University of Technology Sydney
Eng Chew is a former CIO of SingTel Optus, and has over 25 years of industry experience in IT and Telecommunications in Australia. His achievements include delivery of several hundreds of million Australian dollars of business value through business process re-engineering and organisational transformation. Prior to Optus, Professor Chew held senior roles with Telstra Research Laboratories, Australian Centre for Unisys Software, and Digital Equipment Corporation.
Professor Chew’s research interest is on information and technology management and leadership particularly in the context of service innovation. Professor Chew also serves as consultant to industry. He has advised companies in Australia and Asia Pacific region. He is a non-executive board director of an IT firm.
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Diane Fernley-Jones
CIO
Leighton Contractors
Diane Fernley-Jones is the CIO for Leighton Contractors Pty Limited whose diversified portfolio now includes significant construction, mining, industrial, telecommunications and investment activities. Fernley-Jones joined Leighton Contractors in 2006, and is responsible for the Information Technology and Telecommunications for the business across Australia and New Zealand, with many sites in remote locations. This has been particularly challenging as Leighton has experienced significant growth in the last 3 years. She is responsible for all aspects of the IT & T from setting the strategic direction to the provision of day to day support, through a team of IT professionals of about 110 across the businesses.
Fernley-Jones has had a long and varied career in the IT industry working with blue chip companies such as Honeywell and ICI in the UK, Europe and Australia. Diane has an MBA from the University of New England, NSW.
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Stephen Hains
Director
IBM Australia Limited
Stephen Hains is a leader in the IBM services business, charged with assisting clients in optimising their IT infrastructure and defining the strategic roadmap – utilising services, software and hardware.
In his current role, Hains leads a team of business development executives to grow IBM’s services business within new and existing clients – responsible for leading sales and solution teams within the telecommunications, utilities, retail and media industries in Australia. His primary contribution is to develop sourcing strategies that aid clients in short and long term business outcomes. Hains has also performed roles that have involved delivery leadership for Westpac and TRUenergy.
Before joining IBM in 2001, Hains spent six years as Associate Director of Arthur D. Little (ADL) International, a global management consulting firm. Prior to that, Hains was with Digital Equipment Corp and Optus. He has also advised a consortium to bid and win mobile phone licences within six countries.
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David Hassan
Head of Strategy and Technology
Virgin Blue Holdings
David Hassan is currently tasked with developing not only an Enterprise Architecture framework, but also to take IT through a program of work to ensure its using best practices and technology to maintain its agility due to increasing business need. Additionally he is accountable for technology innovation within the group. Before this he was instrumental in the launch of the VAustralia, Virgin Blue’s international airline and also lead the Commercial IT team. Before Virgin Hassan worked at Accenture, as a management consultant and also at Amadeus as a senior Product Manager including a number of years in Europe.
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Michael Henderson
Corporate Anthropologist
Michael Henderson has a degree in Anthropology and is highly experienced and qualified in Axiology – the science of human values. He has lived with and studied tribes in more than 30 countries. His strong grounding in social science ensures that his work is practical, evidence based and always focused on performance.
Henderson has worked with companies that are passionate about their culture including Coca-Cola, Vodafone and Canon, along with government departments, professional sports teams and the military.
Henderson’s ideas have often resulted in organisations immediately committing to enhancing their workplace culture to better support the delivery of their business strategy and alignment to their brands. His presentation will help you point your business in the right direction to capture the opportunities in your marketplace.
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Teagan Hickey
Student (BInfTech)
University of Technology Sydney
Teagan Hickey is currently a Marketing Representative, Guest Speaker and Steering Committee Student Representative for UTS:IT.
She recently completed six months work placement with EDS, working remotely as a Business Analyst Associate for a Service Offering entitled Agile Enterprise View (AEV). The role involved developing orientation presentations, providing assistance in raising Capital Forecast requests, composing business cases, creating and deploying request and support forms to be used by clients and the AEV team.
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Patrick Lilwall
CIO
Queensland Rail
In February 2009, Patrick Lilwall joined QR Ltd in the role of the CIO and bringing a new perspective to delivering ICT services in support of the QR Transformation Program. With a strong leadership style that is action-biased, Lilwall will draw on 20 years of experience across a range of heavy asset industries with particular service experience in Mining, Utilities, Aviation, Telecommunications, Health, Retail and Government.
Underpinned with a strong commercial acumen, Lilwall truly understands what it takes to deliver customer focused services and provides leadership through example in helping QR transform its business through enabling information technologies.
Responsible for the Information Services Division, Lilwall is leading a transformation program to rapidly establish an effective team to deliver information services that will enable QR to accelerate in the broader transformation program. He is also driving improvements in governance and project management delivery of business solutions underpinned by technology solutions.
Lilwall is enthused about joining QR and making a real difference in the I C T space.
“I am absolutely committed to delivering real value to QR at a time when there is so much change underway. This is a tremendous opportunity for us all to be a part of something significant within the Australian landscape.”
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André Mendes
SVP, Strategic Planning & Global CIO
Special Olympics International
As SVP, Strategic Planning and Global CIO for Special Olympics International, André Mendes is responsible for the formulation of the organization’s strategic plan and all aspects of the global movement’s IT, Internet and media infrastructures.
Previously, as Chief Technology Integration Officer for the Public Broadcasting Service (PBS) he was responsible for developing and implementing technology strategy in both their broadcasting engineering and IT divisions. Mendes has also served as COO at Pluvita, Inc. a biotechnology and bioinformatics startup.
Mendes is the recipient of multiple industry awards including:
One of the 2008 MIT CIO Innovation Awards 2006 Mid-Atlantic IT Executive of the Year 2006 Mid-Market Leadership 2005 Technology Leadership in Broadcasting 2004 Innovation in Storage Award 2003 Excellence in Broadcast Engineering 2001 Premier 100 IT LeadersHe is a co-author of the critically acclaimed, CTO Leadership Strategies from Aspatore Books and is an internationally recognized leader in the convergence of broadcasting, IT and new media technologies.
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Shaun Scallan
CIO
Australian Paper
Shaun Scallan looks after the ICT requirements for the Australian and New Zealand businesses for both Australian Paper and PaperlinX, the latter through an ongoing outsourcing arrangement. From an initial career as an electrical and then process control engineer in water, wastewater and then pulp and paper, Scallan has made the sometimes challenging transition into ICT. Scallan’s passion for matters sustainable has led to studies in a Master of Science in Renewable Energy, to be completed during 2009.
Finding solutions that allow us to live within our means are at the core of Scallan’s beliefs. This, coupled with the commitment to ensure that actions are appropriate and soundly-based, ensures clarity of focus.
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Jeff Smith
Group Executive Information Technology
Suncorp
Jeff Smith was appointed to the role of Group Executive, Business Technology at Suncorp in 2007. In this role, he has provided strong leadership during one of the largest technology integrations in recent Australian financial services history, as well as introducing and embedding transformational working practices such as Agile within the organisation.
He has 24 years of experience in the IT industry with the last 12 years spent as CIO or equivalent for a range of companies in the U.S. and Australia. His previous roles include CIO for Telstra Corporation, where he led the transformation and integration of IT systems and generated dramatic improvements in quality, cycle time and cost reduction. Smith has also held leadership positions in a number of world-class companies including Honeywell, Toyota and Charles Schwab.
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Stephen Tame
CIO
Jetstar Airways, Australia
Stephen Tame has responsibility for the delivery of Jetstar technologies and innovation to support the rapidly changing and evolving Jetstar business. He is an experienced member of the IT business community with more than 30 years in IT, delivering business systems solutions and management across a number of industry sectors and geographies.
With collectively more than 18 years of experience in the airline industry, Tame has worked on the merger of Australian/Qantas, the merger of Ansett/ Air New Zealand, been part of the salvage crew for Air New Zealand and has consulted to Singapore, Thai and Malaysia airlines. Tame focuses his management and leadership skills in challenging the conventional thinking, to deliver greater business services and opportunities whilst minimising the costs of operation. Tame was selected as the Australian Financial Review MIS Magazine’s private sector 2007 “CIO of the year.”
Prior to joining Jetstar, Tame was a director of professional services and has demonstrated a successful track record of achievement in building dynamic and effective IT business teams focused on services and delivery.
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Donna-Maree Vinci
Managing Director - CIO Westpac Institutional Bank
Westpac Corporation
With over 25 years of IT and financial services experience, Donna Vinci’s career has evolved over the years with the taking on of more senior roles, larger scale technology operations and responsibilities within various organisations. This has culminated in her current role which she commenced with Westpac Banking Corporation in July 2007.
Prior to joining Westpac, Vinci held senior roles within the world’s largest financial services organisation, Citigroup. Initially as the CIO for Citigroup Australasia, she led a team of 250, which provided a broad range of IT services to Citibank’s Consumer businesses, Smith Barney, Diners Club, Citigroup Asset Management and Citigroup’s Corporate and Investment Bank. Vinci also held positions on the Citigroup Global Technology Leadership teams in both the Applications Development and Technology Infrastructure disciplines.

