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Wells Fargo & Company
EVP, CTO Head of Technology Infrastructure Services
Wells Fargo & Company
Minneapolis
Financial Services
Scott Dillon has nearly 20 years of experience in the financial and banking industries. He began his career at Norwest (Wells Fargo) during which he held various positions including Vice President of Performance Reporting and Cost Accounting and Controller, Bank Operations and Cash Management. The next half-decade took him to Deloitte Consulting, LLP where Dillon was a Lead Client Services partner, Co-Leader of Strategic Sourcing and Outsourcing practice for Financial Services. He finished his career with Deloitte as a partner. He returned to Wells Fargo in 2002 as Executive Vice President of Payment Strategies and Strategic Alliance and Ventures where he created and lead the Strategic Alliances and Ventures groups. In addition, Dillon lead payments electronification, emerging payment and business strategy initiatives in his role as Executive Vice President and Head of Strategy; Payment Strategies. From midyear 2004 through September 2006, he held the role of the head of Wholesale, Investment and Trust Technology group within Technology Information Group.
Dillon's role, as CIO for the wholesale business, encompassed more than 40 discrete businesses units. Responsibilities included delivering all technology solutions to the Wholesale, Investment and Trust businesses which include application development, infrastructure management, and architecture. The technologies and associated production environment are recognized as best-in-market by competitors and independent third parties (e.g., Phoenix-Hecht, Global Finance).
A few key accomplishments of Dillon's CIO organization include:
- Actively identified and built strategies to attack the biggest production threats (e.g., dedicated firewalls, isolated Channel Secure, focused DBA, and end-to-end system support).
- Improved core systems availability by more than 30bp's over an 18 month period.
- Developed best-in and first-in market payment electronification solutions.
- Led development of best-in-class CIO governance model and support infrastructure.
- Supported business in achieving record volumes, customer satisfaction and bank / industry leading cross-sell goals.
In September 2006, Dillon transitioned to his current role as Group Technology Executive for the Enterprise Hosting Services (EHS) organizations within the Technology Infrastructure Management group at Wells Fargo. Enterprise Hosting Services is often referred to as the Heartbeat of Wells Fargo. EHS provides reliable and cost-effective 24x7 data center operation support for Wells Fargo's mission critical applications and customer delivery channels. These channels are delivered from the core data centers; best known as the home of our 7x24 mainframe computer environments. In addition to Mainframe EHS also supports thousands of Open Systems servers and applications including our Messaging environments, Custom Platforms. The goal of EHS is to provide business partner and shareholder value by deploying the knowledge and skills of our people, harnessing the power of technology, leveraging the strength of our extended enterprise, and being disciplined problem, change, and risk managers.
Dillon holds a BS in Banking with finance emphasis from the Carlson School of Management at the University of Minnesota. He lives in Wayzata, Minnesota with his wife and four children.




